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Cancellation Policy

What happens if you need to move or cancel a booked lesson.

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After passing the driving test, a learner stands in front of an AUZ Driving School car

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Changing or cancelling a lesson

Call 0433 605 337 as early as you can if you need to move or cancel. The earlier we know, the more likely the slot can go to another student and the more flexible we can be.

Notice period

[ CONFIRM: state the required notice period, for example 24 or 48 hours, and any fee that applies to late cancellations or no-shows. ]

If we cancel

If we have to cancel because of vehicle issues, illness or unsafe weather, we will reschedule at no cost to you.

Weather and road conditions

Lessons may be rescheduled if conditions are genuinely unsafe. This is a safety decision, not a commercial one, and no cancellation fee applies.

Test day

If you need to move a test car hire booking, tell us as soon as Service NSW confirms the change, since test slots and vehicle availability both need to line up.

Contact

Questions about this policy: call 0433 605 337, email info@auzdriving.com.au, or write to 172 Gipps St, Dubbo NSW 2830.

Questions?

Call us and we will explain anything on this page in plain English.

Phone
0433 605 337
Email
info@auzdriving.com.au
Mon–Fri
7am – 8pm